Frequently Asked Questions
Everything you need to know about your Cody James experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label for a refund or size exchange.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Do you ship internationally?
Yes, Cody James currently ships to over 50 countries. International delivery times and shipping costs vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.
How can I track my shipment?
Once your order has been processed, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.